legal
Last updated: November 6, 2026
synqd is a couples app that shows your partner's local time and location in real time, and lets the two of you send each other short clips and quick "I miss you" messages. This policy explains what information we collect, how we use it, and your rights.
When you use synqd, we collect the following:
We do not collect phone numbers, contacts, payment information, or any advertising identifiers, and clips are recorded without audio.
We do not use your data for advertising, analytics sold to third parties, or any purpose beyond operating the app.
Your name, photo, clips, city, time zone, schedule, and messages are shared only with your linked partner. No one else can see your profile data.
If your current location matches a Saved Place, only the label (e.g. "Home") is shown to your partner in the app — not the underlying coordinates.
We use Supabase to store and sync your data, and Apple's services for sign-in and push notifications. You can review their privacy practices at supabase.com/privacy and apple.com/legal/privacy.
We do not sell your data. We do not share your data with advertisers, data brokers, or any third party beyond the infrastructure providers listed above.
synqd requests Always On location permission so the app can update your time zone and city in the background — even when you're not actively using it. This is the core feature of the app: your partner's widget shows your current local time without either of you having to manually refresh it.
Location data is used to derive your city name and time zone, and — if you enable Precise Location and create a Saved Place — to detect when you're within that place's radius. Only your most recent location is kept; we do not store a history of where you've been. Saved Place coordinates are stored until you delete them from Saved Places in the app. Location data is never sold or shared with third parties.
Saved Places requires iOS's Precise Location permission. If Precise Location is off, synqd uses only your approximate location for time zone and city detection, and Saved Places matching is unavailable.
Your data is stored for as long as your account exists. A clip disappears from your partner's app and widget once they've watched it or after 24 hours, whichever comes first; the stored clip files are kept until you delete your account.
You can delete your account at any time from within the app (My Profile → Delete Account). Deleting your account permanently removes your profile, photo, clips you've sent, location, Saved Places, messages, and streak history from our servers, and disconnects synqd from your Apple ID. Your partner will be unlinked automatically.
You can access, correct, or delete your personal data. Most of it can be edited or deleted directly in the app. For anything else — including a copy of the data we hold about you — email us at the address below and we'll respond within 30 days. If you're in the EU, UK, or another region with data protection laws, you also have the right to object to or restrict processing and to lodge a complaint with your local data protection authority.
synqd is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
All data is transmitted over HTTPS. You sign in with Apple, so synqd never sees or stores a password. Access to your data is enforced by row-level security policies that ensure only you and your linked partner can read your information, and clips are kept in private storage rather than public links.
If we make material changes to this policy, we will update the "Last updated" date at the top of this page. Continued use of the app after changes constitutes acceptance of the updated policy.
Questions or requests regarding your data — including deletion requests — can be sent to ayan.bb23@gmail.com.